Pros
●Food service staff eats free at cafeteria (If you're close enough to it.). Food is sometimes good. ●Hard to think of any more really. Certainly none that outweigh the cons in my opinion. I would hope the experience is better in other cities, states.
Cons
●My personal experience has shown that this company does not care about their employees. ●Management seems to come from mostly, if not only, outside hires. Hardly any of those in charge of food service seem to have any experience in food service themselves. They not only have no clue how to do the jobs of those they "manage", but do not care to take our perspective and experience into consideration. ●Most managers do not visit or get involved in their locations unless they get word of an incoming inspection or a visit from their bosses OR unless they have to fill in after losing multiple employees who grew tired of working here. They come randomly and seldom to make changes to procedures and daily operations they barely understand. ●They are quick to write you up based on any and all claims of poor service or behavior without properly investigating the matter, why it happened, or if the claims are even true. ●They are quick to throw employees under the bus to save themselves. ●Management's driving motivation and incentive is simply looking good on paper and maintaining the illusion to their bosses that things are running smoothly. ●No overtime allowed. Worse than that is how they'll ask you to stay late or come in early, but force you to leave early at the end of the work week to ensure you don't get overtime. Worse than THAT is how they will edit your time sheet and subtract time to ensure you don't get overtime. Thus, there is no incentive for employees to offer more of their time beyond their scheduled hours. ●No tips allowed. I was hired with the promise that I'd be earning tips along with my hourly wage. That was quickly revealed to be untrue. Some managers would even secretly allow certain employees to collect tips, then lie to everyone else about it happening. ●Poor management. They will lose several employees and, even when they have notice, will wait till the last moment to refill those positions. No credit or reward or relief is given to the remaining employees or single employee that pick up the slack. ●Employee appreciation is a joke. They have some "employee appreciation" weeks, but don't offer anything more than junk food and food they're already making in their main cafeteria kitchens, which, as food service staff, we are already allowed to have daily. That is, only if you're close enough to walk to the cafeteria. Otherwise, you're out of luck. ●Double standards. Employees will get written up for things we've witnessed management doing with no regard for the very rules and procedures they enforce. Also, some employees will get disciplined for actions that we all were told were permissible. ●Raises are extremely difficult to get no matter how many years you are employed or how hard you work. ●Benefits are terrible unless you can afford to surrender large portions of your paycheck. ●No help with parking. Since we are not officially employees of the campus we work on, we're forced to either pay for parking or park way across campus and walk back. ●I could go on, but I will refrain for the sake of my mental health at the moment. They make our jobs harder everyday and we do not make enough to make it worth the stress and aggravation.