Supportive Supervisor, somewhat low pay - Caregiver Compass SLS & ILS Employee Review

4.0
23 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Can be a very laid-back job. My supervisor was amazing. When my car broke down he drove me back and forth to work for nearly a month. If you enjoy helping people and being a supportive person in their life, you will likely enjoy this job.

Cons

Clients and staff aren’t always matched well. I wasn’t reimbursed for a daily 30 minute commute one-way. You have to use your own vehicle, which can put a lot of miles on your car.

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Compass SLS & ILS Response
1y
Thank you for sharing your experience! We’re so glad to hear that you’ve had a supportive supervisor and found fulfillment in helping others—our team’s dedication to making a difference is what makes Compass special. We also appreciate your feedback about client-staff matching and transportation. We understand that commuting and vehicle use can be a challenge, and we’re always looking for ways to improve support for our team. Your suggestion about company vehicles is valuable, and we’ll be sure to pass it along. We appreciate all you do and are grateful to have you as part of the Compass team!

Explore other reviews about Compass SLS & ILS

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Very kind and supportive work environment. My position and role has been made very clear to me. I have felt so welcome by everyone here!

Cons

Thus far, I have not experienced anything I would call a con!

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at Compass SLS/ILS has been a meaningful experience for me for the last 7 years. The company truly prioritizes client quality of life, and you can see that reflected in the care and support provided by the teams. There is a strong sense of purpose in the work, and leadership does recognize employees who go above and beyond. I’ve also had opportunities to grow professionally, take on leadership responsibilities, and be involved in projects outside of my direct role.

Cons

The workload can be very heavy and at times feels unsustainable, especially during staffing shortages or crisis situations. Communication is necessary between departments. 24/7 emergency support when on call can also be draining and makes it difficult to fully disconnect or recharge outside of work.

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Compass SLS & ILS Response
2mo
Thank you so much for sharing your experience and for the care you’ve given over the past 7 years. It means a lot to hear how strongly you feel the purpose of the work and the commitment to client quality of life. We’re also really glad you’ve had opportunities to grow and take on leadership along the way. We hear you on the challenges around workload, communication, and the demands of being on call. This work can be a lot, especially during tough seasons, and your feedback about needing more support and structure is truly important. We appreciate your honesty and everything you continue to bring to the team.
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