Pros
Great first job in the field, PTO and Holiday hours’ structure and plenty of opportunities to transfer to many different accounts with in the company.
Cons
They set you up to fail, no prior training or guidelines on what you are suppose to do for the account in writing. No enforcement or backing from management when dealing with difficult users. No sense of company, you can't socialize with the customer and Compucom doesn't show any appreciation for your work. You're in this limbo state where your company doesn't consider you in anything and you’re not allowed to be considered for anything by the account you work for. They state that the company gives you great benefits, which is true if you live in Dallas, TX (not anywhere else). In my overall experience with this company, for a company that is suppose to give customer service they do not give you the tools or foundation required to perform that service. .