5.021 Sept 2021Technical support senior managerCurrent employeeCiudad de MexicoRecommendCEO approvalBusiness outlookProsA Great place to work, inclusive and with a lot of growth opportunitiesConsBase salaries for agents may be higherShow more
5.018 Mar 2025Desktop support technicianCurrent employee, more than 1 yearChantilly, VARecommendCEO approvalBusiness outlookPros- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positionsCons- Very repetitive - Can get boring after a few months - No guarantee for yearly raisesShow moreHelpfulShare
2.023 June 2026Tier 2 technical supportFormer employee, more than 10 yearsRecommendCEO approvalBusiness outlookProsAble to work remotely from home. Medical BenefitsConsVery cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.Show moreHelpfulShare