Lots of responsibility with low pay - Field Service Technician CompuCom Employee Review

3.0
13 Jan 2015
Recommend
CEO approval
Business outlook

Pros

I've worked for CompuCom for almost 5 years now. I get to travel all over and meet people. Job is very "Self Paced" with little supervision and is perfect for people that are "Self Motivated". A very good start for your IT career. Lots of opportunity for training and certifications. Good benefits once you become a permanent employee.

Cons

Lots of work for low pay. Management team is not local. No pay raises for almost 5 years. Managers are slow to offer praise by quick to place blame when things go wrong. No support from help desk for serious problems. Help desk is out sourced to Mexico and India.

Explore other reviews about CompuCom

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

2.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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