A company that should have went under years ago due to poor management across the board. - Field Technician CompuCom Employee Review

1.0
26 June 2022
Recommend
CEO approval
Business outlook

Pros

Pros are able to touch different types of equipment. Not much to say outside of this which says a lot when you're hired.

Cons

Many Cons. Where to start? Compucom is a IT consulting company that relies on biding for service contracts for different companies. Techs will never be fluent in any equipment as contracts come and go. Service documentation for said contracts are never fully explained as most protocols are made from mistakes and then added as documentation. I've worked for Compucom for 6+ years and only just received a measly dollar raise and one bonus just enough to keep me on the team for a bit longer. Management is absolutely horrendous. I reached out to management for help concerning our team but was brushed off as if the emails I sent were never delivered. The contract wins are a hit or miss. They're never transparent on what specifications were agreed upon without the Techs in mind. Techs are frustrated with poor handling of certain contracts. They hear us wanting change, but the money keeps them deaf. No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing. This job is okay for entry level work, but don't commit to the company as they do not know how to properly run the company themselves.

Explore other reviews about CompuCom

5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Able to work remotely from home. Medical Benefits

Cons

Very cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.

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