Its a job??? - At least that was their reasoning... - Systems Support Analyst CompuCom Employee Review

2.0
19 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Depends on who is your manager really. Normally you can look at getting some certs/training depending on the team you are on. They do give you good PTO and it is a 40 hour week job which can help in balance of life.

Cons

In the time I have been their (over 2 years) we have been given more responsibilities and also have had our benefits reduce even though the company has shown profit even during this "recession". They have also offered less pay for new hires which have resulted in less qualified people getting hired which simply makes it harder to work. The management is not so good they fail to deliver continuously on what they say - they never follow through. In the time I have been there I have only seen 1 bonus - for what I have no idea and it was so little it didn't really matter. Also, there was maybe 1 or 2 reviews but nothing ever came from it - no raise anyways. Management is a struggle and sometimes getting days off can be tough because they don't staff enough people on some of the team to be able to take off. I find it very frustrating to gain about 50% more work and still make the same. Also training in regards to the new work has been very pathetic - we don't even know how to support these clients because we have no idea how the technology works. No and very little documentation.

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5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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