Average customer service company - Senior Analyst Computacenter Employee Review

3.0
23 Apr 2024
Recommend
CEO approval
Business outlook

Pros

No sales or outreach, only internal customer service. Many back office positions if you don’t want to be on the phone (but you must work for it). International and friendly environment. Some nice benefits (health insurance, ticket restaurant, gym, free fruit, occasionally free breakfast or ice cream etc)

Cons

Workload was often too much, because when colleagues left they weren’t replaced at all. Many people were lazy and worked the least amount necessary so the few people who were serious were often squeezed as much as possible. Some analysts didn’t have the will or the skills to take on more complex tasks, but they weren’t let go. Processes were usually unclear and confusing. Management was a mixed bag.

Explore other reviews about Computacenter

5.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great location, great co workers, great leadership

Cons

Can be a bit too sales focused and forget that other departments are just as important. Lots of perks for sales that are not availbale to anyone else in the company

1
1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and job title are crazy nice

Cons

This place is less data center more fulfillment center style. Walk in and are told to just copy that rack. No training. Then if you make a mistake they get mad even though nothing was explained.

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