Poor leadership & toxic culture - Customer Success Manager Concord Employee Review

1.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I didn’t have a positive experience here.

Cons

The organization operates in an unprofessional and often toxic environment. The CEO frequently makes poor decisions that negatively affect the team and overall direction.

Explore other reviews about Concord

5.0
29 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working at Concord. The team in France is amazing—super smart and always willing to help. There’s a genuine culture of sharing and learning, which made a big difference for me.

Cons

there were a lot of features to get used to, and sometimes it felt a bit overwhelming.

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers bond through trauma, suffering the CEO's abuse.

Cons

Every word about the CEO is true. In his own words, he hates the world and hates people. This comes through in his treatment of his employees. Literally everyone I know who has worked at Concord is traumatized. Several of my former coworkers are in therapy due to the CEO's behavior.

4
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