Talented peers overshadowed by poor leadership and layoffs - Consultant Concord USA Employee Review

2.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are some very talented peers I work with on a daily basis that have helped me grown tremendously.

Cons

There is no leader or vision at Concord. Concord was purchased by a private equity company a few years ago. Since then there have been more rounds of layoffs than I can count. They quietly took away the employer 401k match. They no longer treat bench time as an opportunity to grow. If you hit the bench you might as well start packing up your things because you'll be layed off shortly there after. We keep losing more and more clients because we stopped doing what made Concord great to begin with.....doing the right thing. Concord used to have values by which decisions were made. Now the only thing that matters is the bottom line. Concord also strings people in regards to its annual bonus. Last year some bonus' from the year before weren't paid out until August and the communication around it was super poor. Speaking of communication, there basically isn't any from leadership. We'll get a 6 minute video of Chris Baker talking a lot while simultaneously saying nothing of value at all about every 6 months. Florin doesn't seem to have any plan or desire to lead. There are some middle managers I consider better leaders than our CEO. There is also the issue of raises and promotions. Concord used to give raises to those who earned them and raises that reflected that. Ever since they were bought by private equity, it's almost impossible to get a promotion and if you do you won't get a raise that reflects that. What a dumpster fire.

Explore other reviews about Concord USA

5.0
13 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Always Learning Always innovating Work with people and clients Each day is different

Cons

You don’t always own your schedule

avatar
Concord USA Response
1y
Thank you for sharing your experience! We’re glad you enjoy the learning, innovation, and variety at Concord. We understand that not always having full control over your schedule can be a challenge, and we continue to explore ways to support flexibility while meeting client needs. We also appreciate your feedback on transparency—it’s something we’re continually working on, and we recognize there’s always room to improve. Your insights and contributions are valued—thanks again!
2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote Work, Great Coworkers, opportunities to work on lots of different things.

Cons

Lack of communication from leadership, heavy reduction in sales, Lacking leadership. Lots of hours, very little growth and salary gains

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