Pros and Cons - Customer Service Advisor Conduent Employee Review

1.0
14 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The structure of the company is great. They do know how to communicate and get things resolved timely from my expiernce.

Cons

Working the APPL project is so robotic that sometimes it seems they forget we are human at the end of the day. To be a beginner coming into this company they have the same expectations for an expert who has been working there over a year.

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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