2.0
2 June 2026
Anonymous employee
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Full time. Remote. Easy work. Comprehensive training. Promotions offered.
Cons
Contact roles can be transferred or terminated when the client contact ends. Transfer often means a change of hours or pay - not often a positive change. Callers can be rude, unpleasant or emotional, depending on the client and nature of the contract. Promises made at employment are not really kept after training concludes.