Worst experience with management of my career - DB Customer Care Representative Conduent Employee Review

1.0
19 Oct 2017
Recommend
CEO approval
Business outlook

Pros

After two years of work, the best "pro" I can come up with is that their paychecks are issued on time. If you want a lateral transfer to another area in the office, it's fairly easy to apply and move. Overtime is a rarity, but when it is offered, it is generally voluntary.

Cons

Compensation and benefits is not competitive in the industry or region. New hire contracts are paid more than full-time regular employees. No one holds management accountable for the things they say and do, and they have no follow through. All levels of management play favorites. Front line employees are treated like peons. The company has a culture according to their marketing materials, but none is actually in effect or practiced. Systems are extremely slow or even nonfunctional daily and even though upper management says they are investing in technology, none of that investment is trickling down to the front line.

Explore other reviews about Conduent

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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