Customer service Rep- Work at home - Customer Service Representative Conduent Employee Review

4.0
6 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The interview and hiring process was very quick for me. It took me no longer than two weeks from the interview to start the job. I am still training but so far it seems like a good fit. My trainer is awesome. She definitely makes the training fun. I can tell already though, that it will not be easy at first. There is a lot to learn as far as the client they have me working on. Working from home is also a PRO. They offer a lot of overtime. An hour for lunch Pay is competitive compared to other work at home jobs

Cons

The training is interactive so although you work from home, you have to look decent everyday because you will be seen. That may vary client to client though. The training moves quickly and nearly nothing is repeated.

Explore other reviews about Conduent

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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