Not worth the effort - Customer Service Representative Conduent Employee Review

1.0
20 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Quick hire. You need zero work history and can behave any way you want at this company.

Cons

Very low quality Clients which only want phones answered. They don't actually want any efficient or quality results and are definitely not focused on customers satisfaction. No processes in place to streamline work. Employees are worthless to management. They let you know this multiple times per day. Management shoddy and sloppy at best. In some locations management personnel are relatives.

Explore other reviews about Conduent

5.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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