Order review/order support/service/sales - Fraud Analyst/Trainer/Quality/Supervisor Conduent Employee Review

1.0
29 June 2018
Recommend
CEO approval
Business outlook

Pros

If you like working from home and really have no desire to move ahead in the company financially this may be a great position for you. Pad your resume but it looks really bad that you are not able to keep the position offered as all are only temporary.

Cons

Many promises of advances in your position if you take on a project or flex position. But, the reality is there is little or no pay increase if any at all. Management has a tendency to award employees with lots of praise for volunteering but not much beyond. Be prepared to work hard in many areas only to be placed back into your original position over and over again. Bonus structure was eliminated to give everyone equal pay regardless of experience and quality of work offered to the company as they tried to make it sound like they did you a huge favor. Esteemed employees received 0-50cent pay increase while new employees received 2.00 hourly increase and took from the bonus structure to make it happen. Many seasoned employees lost 12,000 annually due to this decision. But the worst part is the mandatory meetings being run by volunteers who want to read procedures to you right off the screen as if you cannot read it yourself which is a huge waste of time and money that could have been used to bring a 2.00 hourly increase across the board Which would have raised morale for everyone.

Explore other reviews about Conduent

3.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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