Policies feel aggressive towards employees - Customer Service Representative Conduent Employee Review

2.0
18 July 2022
Recommend
CEO approval
Business outlook

Pros

Work from home and they provided the equipment.

Cons

Super restrictive security for the workspace to the point that they don't really makes sense. Having to ask to use the restroom and suggesting that the time you take to do so would be deducted from your break. The justification of which was that my bathroom break costs the company money. Way to make me feel like less than a person, Conduent. Uses built-in efficiency meant to track every second of your workday. Low pay that is technically double poverty wages but still comes in under cost of living for most states.

Explore other reviews about Conduent

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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