Nice place to work - Senior BI Analyst Confused.com Employee Review

The people doing the actual work are the strongest part of the company. Most colleagues are very capable, supportive, and genuinely trying to hold things together despite the wider organisational issues. Day‑to‑day teamwork is solid, and there’s a real sense of commitment among the staff who remain.

Since the sale of Confused… Staff are often told what to do without any explanation of why it matters. Priorities shift with no warning or context, leaving teams confused and misaligned. Micro‑management has increased across several areas, adding pressure and driving people away. The newer performance evaluation approach — which forces managers to rank people against each other — has created fear, competition, and a surge in departures. In a knowledge‑based company, losing experienced people at this pace is simply not sustainable. The organisation is bleeding talent, and the impact is obvious: slower delivery, lower morale, and teams constantly trying to rebuild from scratch.

The work you get to do is interesting and means that you quite quickly have lots of responsibility and opportunity to make a difference. The culture is good and genuinely good people to work alongside. The SLT at Confused.com brand level seem supportive and genuinely interested in the success of staff and business..... Feedback is given regularly across the brand in updates and projects are celebrated/shout outs given. If you can handle the pace, you will find yourslef doing very interesting work and developing your career quickly - if you want a job will lots of processes to follow and massive teams around you, it won't be for you.

Confused.com has been through immense change the past 3 years which took a while to settle into merging into part of a bigger group, but has seen improvements over the last year so seems to be taking on feedback from teams in the business.