Pros
The people doing the actual work are the strongest part of the company. Most colleagues are very capable, supportive, and genuinely trying to hold things together despite the wider organisational issues. Day‑to‑day teamwork is solid, and there’s a real sense of commitment among the staff who remain.
Cons
Since the sale of Confused…
Staff are often told what to do without any explanation of why it matters. Priorities shift with no warning or context, leaving teams confused and misaligned. Micro‑management has increased across several areas, adding pressure and driving people away. The newer performance evaluation approach — which forces managers to rank people against each other — has created fear, competition, and a surge in departures. In a knowledge‑based company, losing experienced people at this pace is simply not sustainable. The organisation is bleeding talent, and the impact is obvious: slower delivery, lower morale, and teams constantly trying to rebuild from scratch.