Great company - Technical Support Specialist Connection Employee Review

4.0
19 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Team mates are fantastic! Always willing and eager to help you grow and learn. Great benefits.

Cons

Like all IT jobs, I think if a few users had a little more patience and understanding of the workload IT has, it would be a lot smoother. Everyone at some point thinks their problem is an emergency, and must be resolved on the spot. But hey its part of the job!

Explore other reviews about Connection

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Work with excellent and experienced team that support each other. We have a lot of offerings and capabilities to promote and sell.

Cons

Long hours, huge focus on making and exceeding quota, very competitive industry with low margins to win large deals.

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

True Account Ownership Good Benefits & Policies Pockets of Good Leadership Financially Responsible Company

Cons

Dated Systems, Processes, & Culture Draw Pay Commission Structure Typical Large Corporation Bureaucratic & Political Quagmires

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