Sales Support and technical services - Anonymous employee Connection Employee Review

3.0
5 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very knowledgeable in all the core technologies, sales reps appear to be tenured for the most part so they are able to handle the basic questions and rely on support for more of the solution opportunities.

Cons

They appear to be considerably understaffed compared to CDW, Insight and SHI. They are still driven by the old point product sale and miss many opportunities to expand a sale and create a trusted customer for life.

Explore other reviews about Connection

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Work with excellent and experienced team that support each other. We have a lot of offerings and capabilities to promote and sell.

Cons

Long hours, huge focus on making and exceeding quota, very competitive industry with low margins to win large deals.

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

True Account Ownership Good Benefits & Policies Pockets of Good Leadership Financially Responsible Company

Cons

Dated Systems, Processes, & Culture Draw Pay Commission Structure Typical Large Corporation Bureaucratic & Political Quagmires

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