Disabilities not welcomed - Customer Account Advisor Consumer Cellular Employee Review

1.0
7 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Decent pay, 2 basic rooms with snacks you could buy, a nice break room and smoker section was very far away so non smokers didn't have to deal with smoke .

Cons

Discriminating towards race, one supervisor made fun of fillipinos and people from India, the rest is included in my story

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Consumer Cellular Response
8y
We appreciate you bringing this to our attention, and we welcome you to contact us at 503-841-1457. Please know that we are committed to providing a reasonable accommodation necessary to allow an otherwise qualified applicant or employee to perform the essential functions of the job. Disabled employees are requested to inform their supervisor or the Human Resources department as to the nature of the disability and the requested accommodation. Consumer Cellular will then assess whether a reasonable accommodation exists to allow an individual to perform their job. We apologize if there was a breakdown in communication and we would like to learn more about your situation and your overall experience during the hiring and training process. If you haven’t been able to do so already, we also invite you to return for any belongings that remain in our offices. Thank you again for reaching out to us, and we look forward to speaking with you.

Explore other reviews about Consumer Cellular

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

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Consumer Cellular Response
4d
Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!
5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Cons

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

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Consumer Cellular Response
2w
Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!
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