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      ContactUS Communications

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      ContactUS Communications reviews

      Great Leadership, Great Environment, Horrible Chairs - Agent ContactUS Communications Employee Review

      4.0
      29 Jan 2018
      Agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and a great culture. Management is understanding and will work with you. Come to work on time, treat all parties (Customers, Coworkers, Management) with respect and you shall get respected back. Everyone is there to help and it shows.

      Cons

      Chairs. Chairs are horrible and need to be addressed. We spend anywhere from 8 - 12+ hours sitting down: help us be comfortable. Comfortable employees are more enthusiastic, more productive, more prone to stay with the company. No questions asked. This may not be a huge complaint, but take it from me, you need to invest in some quality chairs for your employees. You will profit.

      Explore other reviews about ContactUS Communications

      5.0
      7 May 2025
      Hr- representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment to work

      Cons

      None that I can think of

      avatar
      ContactUS Communications Response
      1y
      Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
      3.0
      15 Nov 2025
      Training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

      Cons

      They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

      1
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