Read carefully before applying! - Customer Service Agent ContactUS Communications Employee Review

! Company only offers a week of training even when agents are open with the fact that they are not ready ! My first week there were so many IT issues less than half of us made it to the floor ! There are employees here over a year only making $12.50/hr in positions higher than me ! IT can take over a day to call you back, and when they do they state that they fixed the issue and you have the same issue the next day ! We have to take credit card payments and our black out never works and then we have to tell our sup and every time and then they have to have the call deleted … but then our sup goes to pull a call and says none of our calls are recording . I don’t know a lot but this sound like a huge legal issue ! All of leadership get fired, goes missing, or disappears ! You can always feel the tension … do not work here