Job can be a bit much at times but pay is decent considering the job. - Tier II Technical Support Continuum Global Solutions Employee Review

Great pay if you are good with getting bonuses.

Have very high expectations and expect you to do more than job description. If you are in tech you are still expected to make sales. Hard to get a supervisor when requested by a customer.

The ability to work from home

Micromanaging, they pick and choose for management, they don’t care about the agents as long as their job isn’t effected, no work life balance