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Continuum Global Solutions

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UNPROFESSIONAL AND TOXIC WORKPLACE - Customer Service Representative Continuum Global Solutions Employee Review

1.0
25 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Work from home (that's it)

Cons

1.) Supervisors are mean and unprofessional. They are not willing to assist team members. They love using caps lock and exclamation points in emails and team chats. Suggestions are not welcome. 2.) No work/life balance. During meetings, we would always hear a supervisor/team member complain about working too many hours. Some can't even enjoy vacation time off because they would be checking in the chat even though they are off. 3.) Lots and lots of technical issues. If your system completely breaks down, you would be told to log off. Means no work = no pay. There was an incident my coworker was unpaid for a whole week because the company computer was broken. 4.) Toxic workplace. You would hear inappropriate language from supervisors. They love making "smart" remarks. The major complaint of my coworkers would be rude responses from our supervisors. When you ask genuine questions they would respond with smart remarks.

Explore other reviews about Continuum Global Solutions

5.0
11 June 2025
Recommend
CEO approval
Business outlook

Pros

Great pay if you are good with getting bonuses.

Cons

Have very high expectations and expect you to do more than job description. If you are in tech you are still expected to make sales. Hard to get a supervisor when requested by a customer.

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

The ability to work from home

Cons

Micromanaging, they pick and choose for management, they don’t care about the agents as long as their job isn’t effected, no work life balance

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