4.026 Oct 2024Customer service representative (csr)Current employee, more than 3 yearsRecommendCEO approvalBusiness outlookProsHealthy environment depends on your assigned Team Leader. My TL and OM takes care of us agents and very hands on. Usually other TLs don't do thatConsSalary too low, no annual raiseShow more
5.09 Sept 2025Operations managerFormer employee, more than 5 yearsOrlando, FLRecommendCEO approvalBusiness outlookProsGreat leadership team. Learn on the job. Open door policy.ConsJob security may be fragile, ie; when a contract ends there are reduction in workforce.Show moreHelpfulShare
3.023 June 2026SupervisorFormer employee, more than 3 yearsFlorida City, FLRecommendCEO approvalBusiness outlookProsThe ability to work from homeConsMicromanaging, they pick and choose for management, they don’t care about the agents as long as their job isn’t effected, no work life balanceShow moreHelpfulShare