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Convergys

Acquired by SYNNEX

Is this your company?

Stressful and pressurizing as the company has become very performance oriented - Senior Customer Service Specialist Convergys Employee Review

3.0
15 May 2014
Recommend
CEO approval
Business outlook

Pros

Company Benefits like insurance and cashless hospitalization are standard in the industry. The rewards and recognition schemes and the goodies distributed on performing are decent.Annual Recognition programmes are really good as they help in exhibiting everyones talent

Cons

Stress due to pressure to perform gets to you and Growth opportunities are not always based on merits. Employee retention scheme is a Joke as it is performance based.compensation and appraisals are not on par with the best in the industry but the company demands standards or performance on the lines of the elite.transport service is not on par with other branches.(Convergys Gurgaon has AC cabs ).

Explore other reviews about Convergys

5.0
16 June 2021
Recommend
CEO approval
Business outlook

Pros

Good in training people and provides opportunity for growth.

Cons

No retirement benefit even after completing 5 years of service

3.0
29 July 2024
Recommend
CEO approval
Business outlook

Pros

was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

Cons

the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

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