A dumpster fire of a company - Video Interpreter Convo Communications   Employee Review

So many to mention. Convo claims to be a company that is Deaf centered and also that the interpreters are not just a number. However interpreters are constantly disregarded and gaslit when systemic problems within the company are addressed. Executive decisions are made which directly harm the interpreters that are the backbone of the company. The workload has increased and there are moments in which we are queuing and interpreters are not able to get their FCC mandated breaks, because we cannot transfer out. The company says that they are making strides in setting up VRS in other countries, and that records are being broken, and yet they have suspended raises, and interpreters have been working for years without getting a single raise or at most a 10 cent raise. This company does not care about its interpreters, and it is going to face a reckoning when talented people leave this company to go work for CONVO’s competitors. My advice, go to a different VRS company, because this is a sinking ship.