The company which steals from people - Customer Service Specialist Corpay Employee Review

1.0
20 June 2017
Recommend
CEO approval
Business outlook

Pros

Team colleagues are good people

Cons

Now starts the painful part: this company based its business in the acquisition of previous Shell's clients; during the first three months the T&C were kept just the same and then out of the blue customers were charged with 9/10 fees (some really ridicuolous), so the following 3/4 months we had to take calls by angry customers, consoling them and advicing them to terminate the contract because you felt bad for them. Then every person on a team has a base salary plus a bonus and during every quarter, when there is the performance assessment every excuse is good to reduce and trim that bonus. So not only Fleetcor steals from customers, but also from employees. The result is that nobody cares about the company's business and tries to leave. Another problem is the incredible miscommunication between departments: when you have a doubt one person tells you a solution and the one from another department tells you the opposite. The general takeaway about Fleetcor is that nothing makes sense: some teams have a huge amount of work with a few people and others have the opposite situation. In a few words, everything regarding Fleetcor is extremely unprofessional and in decline. Only a person with no principles and backbone would be happy to work for this companies of crooks.

Explore other reviews about Corpay

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great workplace lots of benefits

Cons

No cons good job place

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Corpay Response
3mo
Thank you for sharing your experience and for your many years with Corpay. We're happy to know you see it as a great place to work and that the benefits have made a difference for you. Hearing feedback like yours is encouraging, especially from someone who has been here for so long. Long-term team members help build strong teams and keep our workplace positive. We appreciate everything you do and are grateful to have you as part of the Corpay team.
1.0
10 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work is definitely challenging and can push you to grow your resume.

Cons

Constant change in direction. They do not promote from within only bringing in outside talent with constant org changes and lack of communication and direction. Not a lot of loyalty to existing employees and management does not care to listen to suggestions.

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