Decent place to work - Front Desk Agent Courtyard Employee Review

4.0
16 Jan 2019
Recommend
CEO approval
Business outlook

Pros

The people working there are awesome! Management showed genuine concern about the well-being of their employees. The medical and vision coverage was great, but the dental was a little lacking.

Cons

Frequently understaffed; it's difficult to do an excellent job when you're the only Front Desk Agent on duty with a full house

Explore other reviews about Courtyard

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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