Awful pay and management - Front Desk Associate Courtyard Employee Review

1.0
20 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Small discount when you stay at Marriott hotels

Cons

On your feet the entire shift, no chairs behind the front desk. Really bad pay, $12/hr. You have to deal with angry customers all the time. Lots of emotional labor.

Explore other reviews about Courtyard

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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