It was a great experience - Guest Srevice Agent Courtyard Employee Review

4.0
24 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Supportive team. Comparing to other companies slightly higher pay, even though it is still low.

Cons

Lots of guests from the certain groups that made this job hard to handle. Wish there were more variety of different groups who visits Courtyard by Marriott Baku.

Explore other reviews about Courtyard

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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