High turnover, limited continuity - Anonymous employee Coury Hospitality Employee Review

1.0
7 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some coworkers are genuinely decent and capable, and working with them is often the most positive part of the experience.

Cons

Underlying financial pressures appear to drive reactive decision-making and short-term fixes rather than sustainable strategy. Accountability is uneven, and employees are often brought in to solve urgent problems without the resources or support to do so. Roles and expectations shift often, making it difficult to build momentum or long-term ownership. Decision-making and advancement often appear relationship-driven rather than performance-based.

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Coury Hospitality Response
5mo
Thank you for taking the time to share such a candid and detailed perspective. Hearing from long-tenured Experience Curators is especially important to us, and we appreciate the care that went into this feedback. We are glad you called out the strength and integrity of your co-curators. Our people truly are the heart of Coury Hospitality, and strong teams are what carry us through change. We also recognize the concerns you raised. As we grow and evolve, we are actively working to improve how we plan, communicate, and resource our teams so that roles and expectations feel more stable. This includes strengthening leadership development, clarifying accountability, and building systems that allow teams to focus on long-term success rather than short-term fixes. We know progress takes trust, and trust is built through follow-through. Feedback like this helps guide that work, and we appreciate you taking the time to share it.

Explore other reviews about Coury Hospitality

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There’s a vibe that is electric. We get to live the experience curator mindset every day. We are given the creative flexibility to do something different. Create the experience. This kind of energy matches the roar of the Oklahoma Thunder.

Cons

Doesn’t allow for set schedule.

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Coury Hospitality Response
1mo
Thank you for sharing your experience and for being part of Coury Hospitality over the last several years. We love hearing that the energy, creativity, and Experience Curator mindset are coming to life in such a meaningful way in Oklahoma City. We also appreciate your honest feedback around scheduling. Hospitality can bring a rhythm that is less predictable than many industries, but we know consistency matters and will continue looking for ways to better support our Curators while still delivering exceptional guest experiences. Thank you again for your recommendation and encouragement to keep growing in OKC. We’re excited for what’s ahead!
2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay, and that’s about it.

Cons

Honestly, there’s just a huge disconnect between HQ and the hotels. Lack of accountability at HQ.

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Coury Hospitality Response
2w
Thank you for sharing your feedback. We’re glad to hear you feel our pay is competitive, but we’re disappointed to hear you feel a disconnect between HQ and our hotels. We know strong communication and accountability are critical to supporting our property teams, and feedback like this helps us identify where we need to strengthen that connection. We appreciate you taking the time to share your perspective.
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