4mo
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our current curators, especially those who have been with us for several years.
It’s difficult to read that you’re feeling overworked and undervalued. That’s not the experience we strive to create. Hospitality is demanding by nature, but it should never come at the expense of feeling respected, supported, or fairly recognized for your contributions.
We take concerns about workload, compensation, and leadership culture seriously. Staffing levels, manager support, and pay practices are topics we continuously evaluate, and feedback like yours helps us identify where we may be falling short at the property level. We also want to be clear that favoritism or fear-based communication is not aligned with our values or expectations of our leaders.
If you’re open to it, we would truly welcome a direct conversation at hrteam@couryh.com. Anonymous reviews are helpful, but they limit our ability to dig deeper and address specific concerns. Our goal is always to create an environment where curators feel heard, safe to speak up, and confident that their hard work matters.
Thank you again for your honesty. We remain committed to improving the experience for every curator and ensuring that leadership is accountable to the standards we set for ourselves.
