Pros
The company is an easy foot in the door the agency recruitment. It will give you the basic ropes of how to manage time, high call volume and healthcare industry knowledge. The people there are good people and I genuinely enjoyed working with almost everyone. Despite the cons listed below, there are no hard feelings towards any individuals since they are all good and enjoyable people. Unfortunately, the business practices and way things are run push people away from wanting to stay long term.
Cons
Overall growth is severely limited. You can maybe work your way up into a talent manager role but the company only has so much business and bandwidth to allow for more groups to be up and coming. On the recruitment side there is no growth since the commission structure was slashed to something well below market standard in 2020. Despite good performance, the company cares way more about tracking KPI's. You can have the highest placement ratio or gross profit but if you are not logging or making the amount of calls/appointments management asks for, they will micromanage you until you're either let go or quit. There are little to no amenities or work perks. No company outings, few holidays observed, no flexibility in schedule/work from home, no office space snacks or drinks, no cell phone stipend even though they will expect you to be on call and accessible 24/7, the worst healthcare benefits I have ever seen. You will accrue PTO at a decent rate but taking time off is discouraged and there is not a clear plan in place for coworkers to take over your responsibilities while you are gone which means you stand a high chance to lose money while your book of business stagnates. Management is the biggest problem here. The upper management is very disconnected from how the recruiters feel and act. They expect the world from you and will give you very little in return. The recruiters are the ones actually bringing profit into the company yet they have almost no voice when it comes to the way recruitment is ran/performed. All upper management has been in their roles for many years and new managers were put into place in October of 2018. These new managers were up and coming recruiters who were put into manager roles well before they were ready to lead a team. In the time I was there, the new talent manager's teams shrunk drastically from both people quitting due to frustration and people being laid off (turnover is a massive problem at this company).
