Check your mindset - really! - Restaurant General Manager Cracker Barrel Employee Review

2.0
12 May 2018
Recommend
CEO approval
Business outlook

Pros

One of the highest salaries for position, IF you negotiate and hold your ground.

Cons

Most locations are understaffed in the kitchen.... cooks, backups, prep unreliable attendance and managers end up working in a position and cannot manage the operation as they were trained to do and taught never to let happen. All talk and zero staffing initiatives to keep managers in the dining room to talk to Guests and support server staff instead of working the grill line, baking bread or washing dishes when they call out sick too.

Explore other reviews about Cracker Barrel

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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