Pros
Good flexible job if you want to work during the day. Could make decent money working breakfast and lunch. Easy to trade shifts with other servers. Earned one week vacation after one year. If you like being busy, you will rarely be bored. There was always something to do. The computer learning that needed to be completed to progress through the PAR program, contained valuable information that helped improve job performance. If you have a manager that wants to help you, you can learn a great deal. If you have a good performance record, it is pretty easy to transfer from one restaurant to another. Nice clientele. Lots of nice families and cute kids.
Cons
Restaurant is open on Thanksgiving. Inconsistencies in how performance was evaluated. Some that were promoted to PAR 4, had no business receiving that promotion. Inconsistencies in how much money you could make depending on what section you received, although it usually evened out week to week. Seemed like management was often listening to your personal conversations. It felt like they wanted to find something out that they could use against you. Maybe it was not management's intention, but somehow a backstabbing mentality was created and fostered. I really learned the lesson "Distrust everyone until they prove to me otherwise" from this job. Employees were often pulled into the office to be asked what they knew about a person or a situation. Seems like employees were 'rewarded' if they came to management with information about someone. Not enough feedback was given about job performance. Company's mission statement 'pleasing people' applied to external guests, but not to 'internal guests', the employees.