Pros
- Salaries were fairly competitive.
- Coffee was okay
- Front-lines employees were very friendly and easy to work with.
- Opportunities to work-from-home
- Getting fired for voicing discontent comes swiftly, so you can get a real job that doesn't make you hate your career and yourself, all that much sooner.
Cons
Too many.
- Many of the Google reviews talking about this place are executives and senior employees posing as customers to inflate their ratings.
- Management does a fantastic job of attending their mutual admiration meetings, but a laughable job of improving morale. The facility is aging, the lights don't work and the office is beyond capacity. If investors don't see something, modernizing (or simply fixing) it is not, and will not, be considered.
- HR is the most useless team I've ever seen. The leads are cowardly and conflict adverse. They make zero effort to investigate problems properly or to protect employees from harassment and targeting from their supervisors. They just fire whoever is farther from a management role and pat themselves on the back for a job well-done.
- The executives and their middle-management 'contractors' (who all somehow end up becoming senior, full-time employees faster than my onboarding alone) are only there because they know or have impressed the president or his buddies at the golf outing.
- If you, as a lowly, expendable employee, say something the power bunch don't like to hear, you're fired. Doesn't matter if you're completely right; pride overrules common sense. And there isn't much common sense here, so tread carefully.
- Other employees eavesdrop on what you say. People get terminated constantly for voicing trivial discontent while on-the-clock. Be very careful about what you say and who you say it to, or you could lose your job.
- Micromanagement and lack of morale is to a degree where I developed depression working here. When they fired me, I did a jig in the parking lot. Didn't pay for the therapy to cure my imposter syndrome, though.