Don’t waste your time here - Anonymous employee Crate and Barrel Employee Review

1.0
6 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The majority of the associates are limd people who unfortunately get taken advantage of and are under paid. The only reason anyone would stay in this horrible company is the great people who work in housewares, BOH, and Designers.

Cons

Incredibly high turnover because management is awful. Miserable “leaders” who operate with constant mistrust, micromanagement, and unprofessional attitudes. Most of them have little to no real experience or training and it shows. It honestly feels like they’re cosplaying management and have no idea what they’re doing. The environment feels more like high school than a professional workplace, with poor communication, cliques, and unnecessary tension. Communication is terrible, expectations are unclear, and the constant micromanagement and microaggressions make the environment exhausting. Also Dishonest and unfair pay I genuinely can’t imagine anyone staying here longer than a year without completely burning out.

Explore other reviews about Crate and Barrel

1.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

The only saving grace is the people I've worked with . Other than that I'd leave a negative star if I could.

Cons

The CEO Janet Hayes has taken away additional employee discounts . At a certain time of the year we used to get an additional 15% off on top of our regular discounts. GONE! If an in store customer would like to have an item that ships directly from the vendor we offer free shipping . If an employee would like to do the same not only do we have to pay for shipping but our discounts can no longer be applied . How low can you go? What a great way to motivate the employees and show us all that we are just numbers and you could care less about us . This company doesn't care about it's workers and I wouldn't tell someone I don't like to work there. Every location is experiencing high turnover as management is typically incompetent and focuses on all the wrong things. Training is laughable and most designers are thrown to the wolves with high expectations after a few videos . You can not make as much as advertised so don't waste your time. Most don't stick around more than 3-6 months . You have to have open availability and they don't care if you go to church or need family time . There will be no work life balance . Constant updates are always required . What are you selling ? What are your future sales ? How many cards have you opened or how many emails can you capture? How many in home visits have you made ? Speaking of which did you know they send women to in home visits by themselves without vetting clients in the store first ? Another huge potential lawsuit on the horizon.

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