Ultimately graded by how many times you got a customer to open a cc - Sales Associate Crate and Barrel Employee Review

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Discounts for employees is generous and definitely a pro if you already love the inventory.

Cons

I hated everything about this location, except the general manager. There was something almost perverse about the management at this location. They, often mindlessly, regurgitated "stop talking" without even paying attention if the conversation was about something related to the job. It became a joke. The backroom manager would just kick open the door to the sales floor and would just throw out "why are you talking?" before she could even see us. All that aside, the constant houding with scoring the credit cards out of customers was the most demorilizing aspect of the sales at C&B.

Explore other reviews about Crate and Barrel

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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