great atmosphere, terrible pay - Floor Manager Crate and Barrel Employee Review

3.0
8 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Lovely environment, great product that changes frequently, fast-paced, friendly associates, approachable management, generally a pleasant clientele, good health benefits

Cons

Very low pay, commission structure for furniture is horrible, upper management is very slow to promote & increase wages, terrible hours (normal for retail), very cheap company (compensation, computer systems, supplies, etc)

Explore other reviews about Crate and Barrel

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment for the workplace

Cons

Not enough room for advancement

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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