The company culture is literally non-existent. Strong associates that work hard are harassed and targeted by associates that do not want to do their jobs, and instead bully others. Good leaders and associates join the company, only to be flooded out the door by a culture that doesn't understand good leadership.
Furniture quality and delivery with third-party partnerships are a disaster. Customer service is not consistent, and customers that spend thousands end up hating the brand, even if they love us at the store. The stores are not involved in any decision making, and we are treated as if we don't matter.
The "Human Resources" team has literally NO IDEA what they are doing... they harass, bully, and abuse their power to their own agenda. Good performing associates are attacked, and associates creating problems are allowed to do whatever they want. Associates are being abused by the same HR teams that are supposed to protect associate rights. Senior leadership needs to speak with some of the good store-level associates to understand how HR issues are being handled currently.
Pay is terrible. The commission structure built is confusing, and only the top performing associates make a living wage. It's embarrassing to be selling tens of thousands of furniture and being paid 1-2%. No one seems to be looking at these issues, so clearly the company doesn't want good employees to stay, or to even stay in business. DO NOT work here!
