Technology department is NOT a safe place to work - Senior QA Engineer Crate and Barrel Employee Review

1.0
5 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Really enjoyed working with many of my peers there.

Cons

The company does not reward longevity or dedication. I left over a year ago after they stealthily began letting go of many employees who had worked there for over 10 years without any forewarning. I just heard recently that they fired the entire QA department except for the new managers/director. Even if this wasn't the case, the technology is so old that almost everything you learn from working here does not translate directly to any other company, so you're not helping your career path much. On top of that, management is EXTREMELY negative with almost no positive feedback. They also require workers to record what they worked on down to 15 minute increments, but then pressure hourly employees to work past 40 hours without saying it outright so they can't be sued.

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1.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

The only saving grace is the people I've worked with . Other than that I'd leave a negative star if I could.

Cons

The CEO Janet Hayes has taken away additional employee discounts . At a certain time of the year we used to get an additional 15% off on top of our regular discounts. GONE! If an in store customer would like to have an item that ships directly from the vendor we offer free shipping . If an employee would like to do the same not only do we have to pay for shipping but our discounts can no longer be applied . How low can you go? What a great way to motivate the employees and show us all that we are just numbers and you could care less about us . This company doesn't care about it's workers and I wouldn't tell someone I don't like to work there. Every location is experiencing high turnover as management is typically incompetent and focuses on all the wrong things. Training is laughable and most designers are thrown to the wolves with high expectations after a few videos . You can not make as much as advertised so don't waste your time. Most don't stick around more than 3-6 months . You have to have open availability and they don't care if you go to church or need family time . There will be no work life balance . Constant updates are always required . What are you selling ? What are your future sales ? How many cards have you opened or how many emails can you capture? How many in home visits have you made ? Speaking of which did you know they send women to in home visits by themselves without vetting clients in the store first ? Another huge potential lawsuit on the horizon.

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