Do NOT work here! - Anonymous employee Crate and Barrel Employee Review

2.0
3 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of my fellow coworkers, the employee discount, temporary outdoor break room, the fact that we didn't have to pay for parking when other companies made their employees pay.

Cons

I liked working here at first, but the pay sucks! You can get paid better working for an In n Out burger and get treated better. People call out all the time for illnesses they don not have, because they say they are so unhappy with their jobs. I've witnessed on several occasions, senior management yelling at my fellow employees on the sales floor and customers are within an ear shot. They yelled at one employee for their low email capture and another for not opening enough credit cards. I've heard them yell and berate others over the walks, this was all very upsetting and extremely uncomfortable. I even witnessed some of the management behaving rude towards customers. I never felt safe during Covid. They allowed unvaccinated employees to take their masks off in the communal break room and sometimes on the sales floor. I've heard since I quit, over a dozen people either quit or were fired. In the middle of the BLM movement, their CEO, a woman of color, stepped down and in her place was another white woman. This company is tone-deaf. They lie and tell you you can only get raises once a year, but that's not true. Another coworker was telling people that she received three raises that year. People talk to each other so stop lying to your employees.

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1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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