A once good company being destroyed by new leaders. - Store Manager Crate and Barrel Employee Review

3.0
16 May 2022
Recommend
CEO approval
Business outlook

Pros

The ability to work in store with a great team of people. Great discount and other benefits. Great product you’re proud to sell.

Cons

New company leadership is lost in their direction. Constant course correcting, micromanaging and lack of communication. They are ruining what used to be a fun and inspiring place to work. Work like balance used to be a focus but has now taken a backseat. Refusal to listen to feedback from tenured employees. Corporate used to “work for the stores”, now it’s their way of the highway.

Explore other reviews about Crate and Barrel

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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