Their bark is bigger than their bite. - Compliance Role Credit Acceptance Employee Review

3.0
27 Mar 2018
Recommend
CEO approval
Business outlook

Pros

The company has potential to be a great place to work. There is free coffee/tea/ cocoa and popcorn on Fridays. There's 3 company wide event's yrly and several department events qrtly. Gym, tuition, and adoption reimbursement. Benefits package is also pretty good. PTO schedule is great. Some departments get flex time but most do not. Laid back dress code.

Cons

Departments are under staffed, micromanaged, and some unorganized from the top down making it a stressful situation. Management makes knee jerk decisions not following their motto about people doing the work know the most. Teams are usually not asked about processes before they are changed and many times told after the fact. Team members are not appreciated for their input or what they can bring beyond their role. Asking questions is considered push back. Mistakes are held against you forever. Their team member review process is antiquated and needs an overhaul. No remote work options.

Explore other reviews about Credit Acceptance

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay Support and training Great peers

Cons

Product needs some enhancement to remain competitive

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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