You can do better elsewhere - Anonymous employee Credit Acceptance Employee Review

1.0
29 Apr 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you have children you need to feed in a depressed metro Detroit or Las Vegas economy, Credit Acceptance is an option because it's a financially stable company.

Cons

Constant downward pressure to reduce headcount. Not much understanding of the fact you need people to do the actual work. Management consistently uses performance management to reduce headcount to take the easy way to getting lean. Going from an above average review rating (4-3.5) to an out the door rating (2.5-2) in one quarter is a fairly typical tactic. Despite all this they are very process heavy and could write the book on micromanagement. Pro's from when I started two years ago such as benefits and training have been scaled down, other things such as the annual Christmas Party have been eliminated despite record profits.

Explore other reviews about Credit Acceptance

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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