Listen to all the negative reviews! - Recruiter Cross Country Employee Review

1.0
16 May 2023
Recommend
CEO approval
Business outlook

Pros

Work from home. Decent training bc I didn't know anything about this world and they got me up to speed pretty quickly. Manager answered questions quickly. Company is organized and each department is able to help you quickly when you have an issue.

Cons

They just mass hire and fire people. No one is actually invested in your success. It's literally a cattle call. I started with about 9 people in my recruiter class and each week we would lose one, presumably they were cutting the lowest performer. You are expected to be behind a computer screen all day. If they ever call you and you're away from your desk, you'll get called into a one on one meeting the next day and get a sternly written email with the dept. head cc'd on it. The only reason I took this job was because I was interested in recruiting. All the reviews said this was the bottom of the barrel and it was. There's no work life balance. You make $45,000 a year for 45 hour work week and they still want you to work more. You get $300 for each nurse you book but there are over 200 other reps all trying to get their nurses booked on the same assignments, and there are only a handful of assignments total, so good luck! As a new rep, you don't have the contacts necessary to compete. But hey, maybe you'll get lucky. My supervisor literally told me that after I put my daughter to bed, I should get back on the phone and make calls at 8pm. I pretty much knew at that moment this job wasn't going to work out. I'd say only start working here to get paid while you look for something else.

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Cross Country Response
3y
Sorry to hear that you didn't get the level of support you expected. Thank you for taking the time to give us your honest feedback! We care deeply about our people and go above and beyond to provide the support that you need. If you are not getting that support from your manager, please contact your HR business partner so that we can help or email HRHelp@crosscountry.com

Explore other reviews about Cross Country

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and understanding when communicating with the company

Cons

Low available in my area which was a bummer

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Cross Country Response
1w
We truly appreciate your 5 star review! Our team works hard to provide responsive communication, reliable placements, and ongoing support throughout the process. Thank you for choosing Cross Country!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing in my short dealings with them.

Cons

This is a company that places healthcare providers for locum assignments. My experience was that I accepted an assignment (they reached out to me) and rearranged my life and the lives of my other co-workers to accept an assignment. Then, I received no communication until an email with regrets that the assignment parameters were changing. I took great pains to ensure they knew that I did not have a specific credential and my rep apparently did not know the credential was required for this assignment. Extremely poor interaction, lack of communication. There are many, many companies that do this work that are great to partner with - avoid this one. As a locum, you are already stepping into an unfamiliar role and you must be able to trust the information you are provided with at the outset. Additionally, it often takes Herculean efforts to arrange schedules to be able to pick up assignments on the fly. This company is not trustworthy and they do not seem to care about the inconveniences they cause or the revenue / opportunities lost due to their carelessness or ignorance.

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