Flexible and friendly atmosphere - Surveyor Crossroads Group Employee Review

Great work environment and opportunity to learn and grow and make a real impact. Culture is what really stands out. There is work, but if managed well, it helps keep me challenged and the days go by quickly. I love meeting with clients and seeing the impact of our surveys on their organizations. Very innovative continuous improvement culture.

Keeping projects on schedule can be a challenge at time due to surveyors/call center running a bit behind.

-fully remote -coworkers are really nice and easy to work with

PTO - you only earn about 1.27 hours worth of PTO each week, if you work full time (40 hours per week). No sick leave offered - have to use your PTO. Schedule - In my opinion, even though it’s flexible, there’s so much to do all the time. The to-do list is never ending and the work keeps piling on because roles and duties are constantly changing. Policies and Procedures- The procedures for almost everything changed rapidly and frequently. There were constant process improvements and changes happening, which created more work having to update everything and learn how to do things differently. Training - Initial training is pretty good, it’s very self-led. When there were new procedures, platforms, or processes to learn, there was little to no training or guidelines as to how to do these things, when to start doing them, what projects and/or clients to do them for, etc., and the announcements about the changes were usually vague. They were working on this when I left so maybe it’s better now. Environment and Culture - seemed very competitive. Some of the metrics were based on how many errors you could find in peer reviews, so it was a little bit like competing against your coworkers but there was also like “we’re all a big family” type of vibes. Coworkers were all so kind and supportive though. Growth within the organization - Had to go directly to the owner of the company for a raise and/or title change. There wasn’t a manager who oversees these things, so you have to ask the owner of the company which for me was very uncomfortable. It seemed like only the innovative people were the top performers and earners. For legal purposes, everything stated above is just my opinion, perception, and experience, and is not necessarily fact.